Business Numbers
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Choosing the right type of number for your company can be the difference between winning and losing business. The right choice of number can give callers a reputable and professional perception of your business and attract callers from either your local area, several towns and cities or from across the entire UK. Thousands of available numbers are available for selection with the added advantage of choosing where to divert calls, including landline targets, mobile phones and telephone systems.
Business Numbers are either geographic or non-geographic. Geographic numbers starting 01 or 02 are specific to towns and cities across the UK. A non-geographic numbers including 03 and 08 are UK-wide without geographic restraints. The inbound business geographic numbers are available across 520 UK area codes including London 0203 and Manchester 0161. Non-geographic numbers include freephone 080 and lo-call rate 030 numbers.
The online management functionality available with business numbers can vary to suit your business requirements. A single one-to-one service allows calls to the business number to terminate to any given landline or mobile phone, call routing o ers time-of-day call control to handle calls during and outside of working hours.
An IVR (Auto Attendant) can be activated on a business number, allowing callers to select a department they would like to be diverted to. In addition, advanced call control including Queuing, Recording and Disaster Recovery.
Business Numbers are commonly used by all size of organisation, from sole traders to UK wide blue-chip businesses. A huge advantage of using business numbers is the flexibility, control and resilience, this is due to the numbers hosted in the cloud. No fixed lines are required, no copper or installations - business numbers are delpoyed with an online management portal.
Number memorability is a fantastic way to enhance your brand and help clients to remember your company number. Many organisations choose freephone 080 and lo-call rate 030 numbers for this very reason. Any number with consecutive or repeat digits is simplfied, a great example is the number 0800 123 4567 compared with 0800 729 1628.
Businesses generally choose memorable numbers for advertising and branding campaigns. In some instances, alphanumerics are used in a qwerky way to enhance the brand name or service, 0800 395 WARM (9276) would be a great marketing tool for a heating installation company.
Geographic numbers including 01 and 02 can include memorable digits, however, these numbers are commonly provided in smaller block allocations, this means that the available numbers are lower in volume. Some networks allow the memorable numbers to be sold at a premium rate, potentially with a connection fee or higher monthly rental rate.
Non-geographic numbers starting with 08 or 03 improve calls rates from across the UK with lower call changes and a wider range of memorable numbers to choose from. Number memorability with the 08 and 03 numbers are segmented into categories based on the consecutive or repeat digits.
Choose where and when calls are answererd with intelligent call routing. The online interface made available with cloud based business numbers o ers functionaility to route incoming calls to a chosen landline number, mobile phone or company phone system. In many instances, companies choose to deliver incoming calls to several phones to ensure that calls are never missed.
Add up to four divert numbers, with a set ring duration between each target. If the first target number is unanswered, the call trips onto the next available target number. Simultaneous targets can also be set up, this simple function sends the incoming call to all four targets at the same time.
An IVR (Auto Attendant) can be activated on a business number, allowing callers to select a department they would like to be diverted to. In addition, advanced call control including Queuing, Recording and Disaster Recovery.
Business Numbers are commonly used by all size of organisation, from sole traders to UK wide blue-chip businesses. A huge advantage of using business numbers is the flexibility, control and resilience, this is due to the numbers being hosted in the cloud. No fixed lines are required, no copper or installations - business numbers are delpoyed with an online management portal.
Local numbers including 01 and 02 prefixes are associated with specific towns and cities across the UK. Over 520 ranges including London 020, Manchester 0151 and Liverpool 0161 suggest that if the business uses a number in these number ranges they are based in that town or city.
UK wide numbers including 08 and 03 prefixes are not associated with a specific town or city. These non-geographic numbers allow a business to promote their service or product across the UK without geographic restrictions. Choosing the right number should based on your audience.
We have given two example of typical reasons a business would use these number types to help with your selection.
Operation A is a building and landscaping firm. They have decided that a professional image is needed (rather than using a mobile number) and their audience is based within a 10 mile radius of their o ces. The geographic 01 or 02 number local in their local town in the best choice. Operation B is a travel firm which uses web advertising. Without geographic restriction the 08 or 03 range is the best choice as the numbers suggest they are UK wide.